Shipping, payment and return policy

Estimated delivery time: 3 weeks.

Delivery is available to all countries in the world via DHL. For shipments outside the European Union, our products are quoted without VAT.

Customers outside the European Union will be required to pay a customs fee from DHL.

As soon as the order is generated, you will receive a tracking number with which you can follow your delivery from our warehouse to the address you provided when ordering.

Any customs fees are at your (the customer's) expense.

🇷🇺 For shipments to Russia, please provide a business address to receive your package (we cannot deliver to individuals in this region).

Payment

You can pay by credit card or via PayPal.

Prices may vary according to currency and country.

The price displayed in the shopping cart is the selling price to be paid.

🇩🇪 🇦🇹 For shipments to Germany or Austria, the SOFORT payment option is also valid.

Return and refund policy

You have 14 days (legal withdrawal period) after the date of purchase to return your item. During this period you can return your purchased product to us for any reason. Upon receipt, we will refund the price paid for the product.

To obtain a refund, the following conditions must be met:

A return authorization must be obtained from our customer service department within 14 days from the date of purchase.

The product must be returned in good condition (not broken, not damaged)

Please note: the return shipping costs are at your (the customer's) expense.

We will refund the price paid, including VAT, within 14 days of receiving the package.

In the case of a refund, please contact our customer service.